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Confidentiality

Children’s Centre Thunder Bay is committed to protecting our clients and their families through confidentiality and consent.


What is Consent?

In order to proceed with service, a client or guardian must sign a “Consent for Service” form. “Consent for Service” is a contract in which there is a formal agreement to work with the Children’s Centre so that our workers can provide services.


If a child is under 12 years of age, the parent/guardian must give consent. In joint custody situations, both parents must sign a “Consent for Service” contract. If a child is over 12 years of age, the child must give consent.


What is Confidentiality?

Confidentiality means Children’s Centre Thunder Bay will not share personal client information without permission. We may share client information if an “Authorization for Release of Information” form is signed by client or guardian. This allows us to share verbal information or written clinical reports with other service providers.


When an authorization is signed, clients/guardians have the right to tell us:


  • What information may be given
  • To whom the information may be given
  • How that information may be used
  • Information is ordered by Law, meaning we do not need consent to share information.

This is most often the case if there is reason to believe a client will put him/herself or someone else in danger.


This allows information to be shared with:


  • Family members (parent, guardian, spouse, other)
  • Children’s Aid Society or Dilico (if child abuse/neglect is suspected)
  • The Police
  • The Courts
  • Medical professionals (in a medical emergency)
  • The Provincial Government Ministry
  • Any other relevant, professional organization


Please ask us if you have questions about your consent or confidentiality. Download our Privacy Statement.